UPDATE FROM MORAY & AGNEW – OUR RESPONSE TO COVID-19
August 11, 2020
To all clients and friends of Moray & Agnew,
We continue to be very committed to the health and wellbeing of our teams, our clients and the communities in which we work. That commitment underpins our approach to everything that we do.
We also continue to base our decision-making on Australian Government COVID-19 advice and guidelines as applied in the states and territories where we operate. We are also undertaking a host of precautionary measures to ensure the continuity of our business.
Pleasingly, potential disruption to our legal service delivery has been avoided. We have and will respond to client requests and requirements to alter the way we do business to meet their needs.
Infection risk minimisation for our employees and clients occurs through the maintenance of safeguards including:
- Remote working and accessibility: Our Melbourne office is now operating in compliance with the current Stage 4 restrictions in Victoria, and other offices are complying with applicable restrictions in other states / territories. Our teams are efficiently working remotely and continue to leverage technology to access files and emails on our secure network. We are available through the normal communication channels of email, telephone, web based communication platforms and video-conferences. Our systems support all staff who can do so working remotely.
- Meetings and events: Meetings and visits are primarily being held online. Our ‘in person’ events and seminars have been taking place, very successfully, in different formats and platforms.
- Court appearances: We continue to liaise with courts and tribunals to comply with their work procedures, and court matters are proceeding utilising available remote access facilities. We have quickly accommodated the nuances of those facilities and have successfully conducted mediations, administrative hearings, trials and appeals virtually.
- Employee support: We are keeping our staff regularly updated and have a COVID-19 protocol in place. Our updates include emotional and mental wellbeing advice enhanced for these challenging times. Support is also available from our employee assistance provider.
We have been so impressed by the approach of our people and the support of our clients and contacts in this evolving scenario. We remain confident in our ability to continue to deliver exceptional legal services across Australia.
National Managing Partner
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